We want you to be completely satisfied with your purchase. If you're not happy with your candles, we offer a hassle-free return policy.

Returns within 30 days: In the unlikely case, we accept returns of defective candles.

How to return: Contact our customer service team with your order number and reason for return. We'll provide you with a prepaid shipping label.

Refund processing: Once we receive and inspect your return, refunds will be processed within 5-7 business days.

For more information, please contact us at sales@naturallightcandleco.com.au